Frequently asked questions.
What insurance do you accept?
We currently accept: Presbyterian, Blue Cross Blue Shield, Aetna, Centennial Care/Medicaid, Molina, GEHA, or you can self-pay for $95/session.
What types of therapy do you offer?
Our specialty is couples therapy, but we also offer individual therapy for adults dealing with anxiety, trauma, grief, depression, PTSD, life transitions, self-esteem issues, and sexual issues. Our therapists are trained in CBT, the Gottman Method, Discernment Counseling, Trauma-Informed modalities, Solution-Focused Therapy, and Parts Work Therapy. We also have several therapists trained and certified in EMDR and Hypnosis.
What is your availability?
Our openings change day-to-day based on our therapists’ availability. We typically have both telehealth and in-person appointments available, but telehealth appointments are far more abundant.
Do you work with kids?
Currently, we have only a few therapists who work with adolescents on a case-by-case basis. However, we are happy to offer referrals for other practices that offer play and sand tray therapies.
What does the process look like for couples therapy?
The first five sessions of couples therapy are structured- the couple will attend the first two together for the therapist to gather background information, learn perspectives, and define goals together. The next two sessions will be attended individually by each partner to share their viewpoint on the relationship. The fifth session is attended again as a couple, where the individual sessions are discussed. Any sessions following are designed to work on treatment goals and discuss progress with the therapist.
What does the consultation entail? Why do both partners have to be at the consultation?
The first appointment with your therapist is the initial consultation. This is the time that the therapist will gather background information, demographics, learn more about you, and help determine your goals for therapy. If you are attending couples therapy, we need both partners to attend so we can get equal perspectives!
How do you choose a therapist that fits my needs/what happens if I need to change therapists?
At the time of scheduling, we gather a little information on why you are coming to therapy. Based on that information, we match you with a therapist who we deem fit to work with your needs and your availability. We do understand that not everyone is a great match for you. If you feel that your therapist is a bad fit, we are happy to transfer you to another therapist who may better align with you.
Do both partners need insurance for couples therapy?
No, both partners do not need insurance for couples therapy. We typically schedule sessions under the partner that schedules the initial appointment, or whichever partner has covered benefits.
How does billing work for couples therapy?
We only bill one partner’s insurance; all of our accepted insurance plans typically cover couples therapy. We will bill under the same partner for every session.
What’s the difference between EMDR and talk therapy?
Great question! Talk therapy relies on verbal discussion between the therapist and client to explore thoughts, feelings, and behaviors. You work through issues by talking about them, gaining insight, and learning coping skills to help improve your mental health.
EMDR uses bilateral stimulation (typically eye movements, but sometimes tapping or sounds) to help you process traumatic memories. The theory is that this helps your brain reprocess disturbing memories so they become less emotionally charged. You don't need to talk through the entire traumatic experience in detail. EMDR is a more specialized type of therapy mainly used with clients who are experiencing trauma, PTSD, and various anxieties, including performance anxiety.
What is the difference between couples therapy and discernment counseling?
Couples therapy aims to improve the relationship. Both partners are at least willing to work on things together. The focus is on better communication, resolving conflicts, rebuilding intimacy, and strengthening the relationship.
Discernment counseling is specifically for couples where one person is leaning toward divorce and the other wants to save the marriage. It's not about fixing the relationship—it's about gaining clarity on whether to stay and work on it, separate, or divorce. The goal is to help you make a confident decision about the path forward.
Is virtual therapy as beneficial as in-person?
We certainly believe it is. All of our therapists offering virtual appointments have the same expertise and education as our therapists offering in-person sessions. Virtual appointments can be really beneficial for clients as well. You do not need to live in Albuquerque, you do not need to commute to an office, you can take the appointment from anywhere private, and you can experience the same results as in-person therapy from the comfort of your home.
How long should couples therapy take/last?
Couples therapy is open-ended. No two couples are the same, and some may require more sessions than others to see improvement. Many couples attend couples therapy for around 4-6 months. Some couples may desire occasional check-ins on their relationship with a session or two after they feel that they’ve reached their goals.
How does a counselor stay unbiased in couples therapy?
Our therapists do their best to balance airtime carefully, making sure both partners get equal opportunity to speak. Many therapists will explicitly check in with each partner separately at some point to ask if they feel heard and fairly treated in the sessions. Rather than agreeing that one person is "right," skilled therapists reframe issues to show how both partners contribute to patterns. They focus on the dynamic between you rather than labeling either person as the problem. If you feel your therapist is consistently biased, it's absolutely okay to raise this concern or seek a different therapist. The therapeutic alliance needs to work for both of you.